My mom needed post surgery care, and I passed on the initial care facility assigned – because I got a really good vibe from Pleasant Hill Post Acute… and my gut was right. This facility is fantastic! The staff, the care, the patience with the patients… LOL. I have only positive things to say about the whole 2 week experience. My mom is prepping for her transition home – and I am so grateful to this entire team.

I want to express my gratitude for the excellent care at Pleasant Hill Post-Acute Care. I was admitted with a fractured pelvis and could not walk. Thanks to the entire staff’s exceptional care, I am walking again! The PT and OT folks (Nikki, Deandre and Akashi) patiently gave me the support and confidence to not only walk, but to climb stairs! I have never had PT before and was amazed how their simple instructions and encouragement helped heal my body so that I could return home. There are too many other names to mention here, but here are a few. I’d like to give a shout out to the nursing staff, particularly Dahlia. The nurses were so kind and patient, helping me with every need, including cleansing. I hope that I was kind and respectful, but I noticed that some patients could be quite difficult. The nurses and CNAs consistently maintained a calm, caring and professional demeanor. They catered to every need and clearly cared about the patients’ well-being. Claire, the Activities Director delivered daily menus and a list of scheduled activities. What a sweet individual, dropping by each morning with a smile and a little conversation. Nicole of the Housekeeping Staff was lovely. I engaged her in conversation at every opportunity, as she made sure that each room was clean and in proper order for each patient. My case worker, Mary, was instrumental in working with doctors and staff to secure my release date. She also recommended an appt. with my PCP and referred me to out-patient PT care. Another shout out is to the kitchen staff. The meals were healthy and delicious and tailored to each patient’s needs. Mistakes were sometimes made and were quickly rectified. One small concern is that breakfast always arrived cold. Having worked in catering, I know it is difficult to serve a hot meal to 50 people at once, but it can be done. Icing on the cake: Greta, an optometrist visited some of the patients for eye exams and glaucoma tests. I did not expect this extra service and appreciate it so much! In additional, the facility has followed up with me to check on my healing progress. I hope none of you require such intense care, but if you do, I highly recommend PH Post-Acute Care to administer to both physical and emotional needs.

I was all prepared when my husband was discharged over a month ago,to give a nice review on how nice the staff was etc. that’s my only nice comment. My husband went in for phys therapy after breaking a hip. Therapy was questionable to say the least , I was there 2-3 times everyday ,they put on a good front. After he came home. We discovered horrible sores on his feet and rear ,which I was told everyday he was getting wound care for. , conveniently they had socks on him everyday. So I did not see them till he got home. His legs were atrophed from no useful physical therapy ,he came home unable to walk at all. ,bed ridden and with sores that turned into the most horrible painful sores I have ever seen ,even after 2 month of 3 days a week of wound care ,they had gotten too far in the rehab to heal. He died last week partially from these sores that eventually got infected and went to his bones. My advice ,before you get an okay and acceptance from a care home to take your loved one in. Make sure they are absolutely equipped and capable of the care this person needs. This place was not the right place for my husband.

got best shave ever from Julie Bayaua